1. Introduction

phoenix3rises.com (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information globally across all platforms and services.

2. Information We Collect

We collect usage data (IP address, device identifiers, browser type, pages visited, timestamps), voluntary information (newsletter sign‑ups, contact forms, community posts), cookies and tracking data, and platform‑specific data (YouTube, Twitch, Discord interactions).

3. How We Use Information

We use information to personalize experiences, improve services, ensure security, prevent fraud, comply with legal obligations, and analyze performance. We do not sell personal data.

4. Data Storage and Retention

Usage data is retained for 12 months; voluntary data until unsubscribe or request completion. Secure deletion or anonymization follows.

5. International Transfers

Data may be transferred globally under recognized safeguards such as Standard Contractual Clauses (SCCs) or UK IDTA.

6. Lawful Bases

We process data under consent, legitimate interests (analytics, security), and contract (fulfilling requests).

7. Regional Rights

Users have rights under GDPR, UK GDPR, CCPA/CPRA, PIPEDA, LGPD, Privacy Act (Australia), PDPA (Singapore), POPIA (South Africa), and other laws. Rights include access, correction, deletion, portability, restriction, objection, and opt‑out of data sharing.

8. Sensitive Data and Profiling

We do not intentionally collect sensitive categories (health, biometric, precise geolocation). We do not engage in automated decision‑making with legal effects.

9. Data Sharing

We share data with trusted providers (hosting, analytics, payment processors, streaming platforms) under contractual safeguards. Contractors and vendors must sign Data Processing Agreements (DPAs).

10. Security

We employ SSL encryption, access controls, monitoring, and regular audits. Vulnerabilities may be reported via responsible disclosure.

11. Cookies

We use essential, functional, analytics, and advertising cookies. EU/UK users see a cookie banner. Opt‑out mechanisms are respected.

12. Accessibility

We aim to meet WCAG 2.1 AA standards. Accessibility feedback is welcomed and acted upon.

13. Children’s Privacy

Our content is not directed to children under 13 (or local minimum age). We do not knowingly collect personal information from children.

14. External Links

We are not responsible for external sites’ privacy practices.

15. Legal Compliance

We may disclose information if required by law or valid legal requests.

16. Transparency Reporting

We may publish annual summaries of moderation actions, takedown requests, or government data requests.

17. Business Continuity

If phoenix3rises.com is acquired, merged, or undergoes ownership changes, agreements transfer to the new entity.

18. Corporate Governance

This Privacy Policy is reviewed annually by management and legal counsel to ensure compliance with evolving laws.

19. Sustainability

We are committed to minimizing environmental impact through responsible hosting, reduced energy use, and sustainable practices.

20. Entire Agreement

This Privacy Policy, together with our Terms of Use, constitutes the entire agreement regarding privacy between you and phoenix3rises.com.

21. Updates

This Privacy Policy may be updated at any time. Continued use of our services constitutes acceptance of the updated policy.

22. Contact Information

If you have questions about this Privacy Policy, please reach us via our official social media handle: @phoenix3rises or through official communication channels listed on our website.